PM Woodwind Privacy Policy


Your use of any of our sites is subject to the Conditions of Use for that site.

This Policy applies to:

  • The websites owned or operated by PM Woodwind Repair, Inc. and any of our subsidiaries or related companies, unless that site has its own privacy policy; if it does, that policy applies.
  • Any PM Woodwind mobile apps.
  • Information we collect in PM Woodwind store and at other locations and events under the PM Woodwind name.
  • Additional products and services that PM Woodwind offers.
  • For simplicity, we will call the PM Woodwind websites and mobile apps “digital properties” throughout this policy.

What We Collect

Information you give us

We collect and store information you provide through our digital properties and in our store.

The information we collect from you includes things like:

  • Name
  • Mailing address
  • E-mail address
  • Phone number
  • Credit card number and other payment information

In certain situations, we may also collect things like:

  • Driver’s license number (for example, if you pay by check)


Information you give us about others

You may give us information about other people, such as the name and address of a gift recipient, or the name and contact information of someone who will pick up items for you at a store. We will only use this information for the specific reason you provide it.

Information from other sources

We may receive information about you from other sources, including third parties that help us update, expand, and analyze our records and identify new customers, and provide products and services that may be of interest to you.

Information collected automatically online

PM Woodwind and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level.

Location information

Some of our digital properties may collect your location to help you search for our store or to use special mobile features within our store.

For any mobile application to identify your location, you must enable location services through your mobile device’s settings. If you do not want PM Woodwind to collect this information or to enable these features, you can turn off location services on your mobile device. PM Woodwind has no control over your device’s settings.

Store cameras

Our stores may use cameras for asset protection and other operational purposes, such as measuring traffic patterns and protecting and improving our business.

Reviews and other content you provide

Our website may offer publicly accessible blogs or community forums. Be aware that anyone who accesses these areas may read, collect, and use the information you provide.


How We Use the Information We Collect

  • Identifying you on our website or our mobile app in order to customize your experience (for example, based on your purchase history or your location)
  • Fulfilling orders and requests for products, services, or information
  • Processing refunds, returns, and exchanges
  • Tracking and confirming online orders
  • Delivering products
  • Marketing and advertising products and services
  • Conducting research and analysis

Information retention

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.


How We Share Your Information

PM Woodwind does not sell, rent, or trade your personal information to third parties. We share your information only in the ways we describe below. We may combine or share information among current or future PM Woodwind companies, including affiliates and subsidiaries.

We may share your information with third parties to perform services on our behalf such as:

  • Fulfilling orders and delivering packages
  • Scheduling and performing repairs
  • Servicing products
  • Sending PM Woodwind marketing communications
  • Conducting research and analysis
  • Processing credit card payments

Sometimes we may be required to share personal information for legal reasons, for example, if we are required to do so by a regulation, court order, subpoena or other legal process. We may also share information when we believe it’s necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect PM Woodwind, our customers, or others.

We may share personal information in the event of a corporate sale, merger, acquisition, dissolution, or similar event. If such an event takes place, we’ll notify you through e-mail (if we have your e-mail address) and/or a prominent notice on our applicable website(s) of any change in ownership, as well as any choices you may have regarding your personal information.

How We Protect Your Information

We use a variety of information-security measures to protect your online transactions with us.

We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it.


Whenever you submit passwords or credit card information through our site, you will be doing so using a Secure Sockets Layer (SSL), a server-authentication and browser encrypting technology.


While visiting these secured areas, your browser should automatically switch to “secure mode”. It will most likely display a picture of a closed lock along the bottom bar of your browser window. Some browsers will alternatively or additionally have a security button or link somewhere along the top toolbar. The web site addresses for SSL pages will start with “https” instead of “http”.


We are committed to protecting your information, but you can do your part. You should create a strong password and protect against unauthorized access to your password and your computer. Be sure to sign off when finished using a shared computer and do not share your password with anyone. We cannot guarantee the security of any information you transmit to us and by using our digital properties you acknowledge that you do so at your own risk.


Your Choices

You may at any time:

  • Stop receiving marketing or promotional e-mails, direct mail, phone, and mobile marketing communications
  • Update and correct your personal information
  • Deactivate your account
  • Request removal of information you post on our digital properties; in some cases, we may not be able to remove your content or personal information, in which case we will let you know if we are unable to do so and why

To do any of these, let us know by one of these methods:

  • Follow the directions in a marketing e-mail, direct mail, or mobile communication that you receive from us
  • Provide your request and current contact information through one of the contact methods listed under “Contact Us” below

Please note: Even if we are able to anonymize or make your content or information no longer visible, this does not ensure complete or comprehensive removal of your content or personal information from the Internet.


Protecting Children’s Privacy

We are committed to protecting children’s privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.

Links to Other Websites

Our websites link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the website you’re visiting.

Social Media Features

Our website includes ways to interact and share using social media, through features such as the Facebook “Like” button, the “Share This” button, or interactive mini-programs that run on our website (“widgets”). These features may collect information such as your IP address or the page you are visiting on our website, and may set cookies to enable the feature to function properly. Social media features can be hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the social media company providing the feature. If you have questions or concerns regarding our privacy policy or practices, please contact us at

Privacy Policy Updates

We may periodically need to update our Privacy Policy as we and our customers grow and evolve. If we make material changes, we will update this posting prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes. By using this site, you agree to accept any such revisions, and you should periodically visit this page of the site to examine the current Privacy Policy.



Contact Us

If you have any questions about our Privacy Policy or practices please contact us.


(847) 869-7049





PM Woodwind Repair, Inc.
822 Custer Ave.
Evanston, IL 60202


Store Hours:

Monday- 11:00am – 6:00pm

Tuesday & Wednesday- 1:00pm – 6:00pm

Thursday- 1:00pm – 8:00pm

Friday- 11:00am – 6:00pm

Saturday- 11:00am – 4:00pm


Last Updated: JANUARY 24, 2018